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Privacy Policy

This document is awaiting legal review. It is published as a structure, not as a policy in force.

Contact:
hello@mem0ra.com

Status

Placeholder. The binding Privacy Policy has not been approved for publication. Do not rely on this page. For the plain-language explanation of how Memora treats your data today, see the privacy explainer.

Sections this document will cover

Who we are and how to contact us. What data we collect and why. How connected sources are used. Legal bases for processing. How long data is kept. Who data is shared with, and the subprocessor list. International transfers. Your rights, including access, correction, export, and deletion. Children's data. How changes to this policy are communicated.

Subprocessors

This section is factual and current, unlike the rest of this document: it is compiled from the services Memora actually calls. A subprocessor is a company that handles some of your data so Memora can do its job, and each one only ever receives the part its job requires.

How to read this page

A subprocessor is a company that handles some of your data so that Memora can do its job. Each entry below says what it is used for and what reaches it. A provider only ever receives the part of your data its job requires.

Processing your memories

Anthropic

Answers your questions, describes photos, and powers the companion. Receives the memory text and images involved in what you asked for.

Deepgram

Turns voice recordings into text. Receives the audio you record.

ElevenLabs

Speech synthesis for spoken replies. Receives the text to be spoken.

Voyage AI

Turns your memories into the mathematical form that makes searching by meaning possible. Receives the text of the memories being indexed.

Tavily

Web search, where answering needs outside context. Receives the search query, not your archive.

Running the service

Render

Hosting and the application database. Holds your account and your archive.

Resend

Transactional email such as verification and notifications. Receives your email address.

Sentry and PostHog

Crash reporting and product analytics in the mobile app. Memory content is not sent to either.

Services you connect yourself

Spotify and Apple Music are only contacted if you choose to connect them, and only to read recently played tracks so a moment can carry what you were listening to. Disconnecting stops that immediately.

Notice of changes

If we add a subprocessor, this page is updated before it begins processing anything of yours.

Status

This list was compiled from the services Memora calls in its own source code, so it reflects what the product does rather than an aspiration. It still needs legal review before it can be relied on as a formal disclosure.

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