Take it with you. Or take it down.

In the app, go to Settings, Privacy, Export. Download everything gives you a zip with every memory as a file other software can read (your vault and future letters included), your conversations with Memora, your reminders, your profile, and every photo. Export as PDF gives you the text, dates, places, people, mood and chapter of every memory as a document.

A large library takes a few minutes to prepare, so we email you when it is ready, with no link in the email, and you download it from the same screen. It opens in your phone's share sheet, so you can save it or send it anywhere. We delete our copy 48 hours after it is made, or at once if you delete your account. Once it is on your phone it is not encrypted, so keep it somewhere safe.

From Memora's live systems, immediately. Two copies take longer, and we would rather say so than imply otherwise.

Backups: our hosting provider keeps database backups for disaster recovery, for up to 7 days. Deleted data stays in those until they expire, and they are used for nothing else.

Our AI providers: Anthropic deletes what it received within 30 days. Deepgram keeps audio only for the moment it takes to transcribe. Voyage AI keeps nothing after processing.

To see, correct, export or delete what we hold, use the app or email support@mem0ra.com. We answer within 30 days.